Ultimate Guide to Hire SA VA

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SA VA Guide

Posted by Jehan Anis on April 28, 2023




Ultimate Guide to Hire a SA Virtual Assistant






  • What is a Virtual Assistant?


  • How can Start Sterling Help?


  • Off-shoring VS Outsourcing


  • Why Should You Consider Our VAs and set up your teams with us?


  • List Of What VA Can Do For You?


  • Conclusion 

Welcome to the Ultimate Guide to hiring a Serviced Accommodation Virtual Assistant (SA VA)


The world of serviced accommodation is rapidly growing, with more and more people choosing this form of lodging over traditional hotels. As a serviced accommodation provider, you know that running a successful business takes a lot of time and effort. You need to constantly manage bookings, handle guest inquiries, and maintain your properties. This is where a virtual assistant (SA VA) can help you.


A serviced accommodation virtual assistant (VA) can take care of many of the day-to-day tasks associated with running your business, freeing up your time to focus on growing your brand and providing the best possible service to your guests. However, finding the right VA for your business can be a challenge. That’s why we’ve created this Ultimate Guide, to help you navigate the hiring process and find the perfect VA to meet your needs.


In this guide, we’ll cover everything you need to know about hiring our serviced accommodation VA and the benefits of working with our VA teams. Whether you’re just starting out in the serviced accommodation industry or you’re an experienced provider looking to streamline your operations, this guide will provide you with the information you need to make an informed decision about hiring our virtual assistants. So, let’s get started!


imageWhat Is A Virtual Assistant?


A virtual assistant (VA) is a remote worker who provides administrative or other support services to businesses or individuals. VAs work from their own location and communicate with their clients primarily through online communication channels such as email, messaging apps, or video conferencing tools. VAs can offer a wide range of services, such as answering emails, scheduling appointments, managing social media accounts, bookkeeping, customer service, and more.


Virtual assistants are typically self-employed, and their services can be hired on a part-time, full-time, or as-needed basis. They can be based anywhere in the world, which allows businesses to access a global talent pool and find the best VA for their needs. The rise of remote work and online communication tools has made it easier than ever to hire and work with a virtual assistant, making them an increasingly popular option for businesses of all sizes.



How Can Star Sterling Help?


imageStar Sterling acts as a third-party human resource provider and provides serviced accommodation investors with in-house virtual assistants to manage their properties. We provide investors with access to a global talent pool of virtual assistants with experience in the serviced accommodation industry. Please do understand that this is not outsourcing, but we have our own team of VAs that are experts at managing SA units.


As SA specialists, we have years of experience and know what exactly is required to effectively run and manage an SA unitOur team of virtual assistants will be responsible for multiple duties, such as managing bookings, handling guest inquiries, and maintaining the properties.


Once the investor and the property is ready to go live, the VA will handle all administrative tasks associated with their employment. This includes preparing contracts and providing ongoing support and guidance to the investor.


Overall, using Star Sterling as a third-party human resource provider to hire serviced accommodation virtual assistants can be an effective way for investors to find the right support they need to manage their properties efficiently and effectively. We ensure that our virtual assistant has the necessary skills and experience to handle the unique demands of the serviced accommodation industry, and can provide ongoing support to the investor to ensure a successful working relationship.



Off-shoring vs Outsourcing 

sava guide 3

Offshoring and outsourcing are two common approaches that businesses use to manage their operations. Offshoring involves moving business functions to a different country, while outsourcing involves contracting with an external company to perform a specific business function. The decision to choose between offshoring and outsourcing depends on various factors such as the cost, availability of resources, control, and the company’s objectives. Offshoring can provide greater control over the function being moved, but it may require more investment in terms of time and resources. On the other hand, outsourcing can offer immediate benefits such as cost savings, but it may limit the company’s control over the function being outsourced. 


 Why Should You Consider Our SA VAs and set up your teams with Us?


There are several reasons why hiring our serviced accommodation virtual assistant can be beneficial for you as an investor. Here are some of the key advantages:


Property Management Expertise: Our virtual assistants have the expertise and experience needed to manage serviced accommodation properties effectively. They can handle tasks such as guest communications, housekeeping, maintenance, and check-ins and check-outs, ensuring that your properties are running smoothly and efficiently.


Increased Profitability: As all property management tasks are handled by the virtual assistants, you can increase the profitability of your serviced accommodation properties. Our virtual assistants can help you optimize pricing, reduce vacancies, and increase guest satisfaction, all of which can lead to higher returns on your investment. 


Time-saving: Our virtual assistant can take care of administrative tasks, research, scheduling, and other time-consuming activities. This frees up your time to focus on more important tasks, such as growing your other business or spending time with your family.


Customization: Our virtual assistants can tailor their services to meet your specific needs and requirements. Whether you need help with guest communications, property maintenance, or marketing, our virtual assistants can provide customized solutions that meet your unique needs.


Expert support: Our virtual assistants have access to expert support and resources that can help you optimize your SA properties for maximum profitability. From pricing strategies to guest management techniques, our virtual assistants can provide valuable insights and advice that can help you achieve our investment goals.


Flexibility: Virtual assistants can work from anywhere and at any time, which provides flexibility for both you and the assistant. You don’t need to worry about anything.


Specialized skills: Virtual assistants often have specialized skills that can be difficult to find otherwise, such as social media marketing, property management and much more.


Increased productivity: When the virtual assistant handles everything, you can increase your productivity and efficiency, allowing you to accomplish more in less time.

Overall, hiring a virtual assistant can provide many benefits and help you achieve your goals more efficiently.


List Of What SA VA Can Do For You?


As a Serviced Accommodation (SA) specialist company, our virtual assistants (VAs) can provide a range of services to help you manage your SA properties efficiently and effectively. Here are some tasks that our VAs can do for you:


Guest communications: Our VAs can handle all aspects of guest communications, from booking inquiries to check-ins and check-outs. This includes responding to messages promptly, providing guests with the necessary information and support, and resolving any issues that may arise.


Property maintenance: Our VAs can manage all aspects of property maintenance, including coordinating with cleaning and maintenance staff, ensuring that properties are clean and well-maintained, and addressing any issues that may arise.


Housekeeping: Our VAs can handle all aspects of housekeeping, from scheduling cleaning services to ensuring that properties are stocked with clean linens and supplies.


Pricing and revenue management: Our VAs can help you optimize your pricing strategies to maximize your revenue. This includes monitoring market trends, adjusting rates as needed, and managing discounts and promotions.


Marketing: Our VAs can help you market your SA properties effectively, from creating listing descriptions to managing online bookings and reviews. This includes using social media and other digital marketing tools to reach potential guests and increase bookings.


Administrative tasks: Our VAs can handle a range of administrative tasks, from managing calendars and appointments to organizing paperwork and handling email correspondence.



Overall, our SA VAs can provide you with the support and expertise you need to manage your SA properties efficiently and effectively. Whether you need help with guest communications, property maintenance, pricing and revenue management, marketing, or administrative tasks, our VAs can provide customized solutions that meet your unique needs and requirements.





Hiring a serviced accommodation (SA) virtual assistant can be a game-changer for property owners and investors looking to optimize their returns and streamline their operations.


In conclusion, as a Serviced Accommodation (SA) specialist company, we understand the importance of efficient and effective property management in maximizing returns on SA properties. Hiring our SA Virtual Assistants (VAs) can provide you with the expertise, time-saving, cservost-effectiveness, flexibility, and scalability you need to manage your SA properties successfully. From handling guest communications and property maintenance to managing pricing and revenue, marketing, and administrative tasks, our VAs can provide customized solutions that meet your unique needs and requirements. By hiring our SA VAs, you can focus on growing your business and identifying new investment opportunities, while leaving the day-to-day tasks of managing your SA properties to our expert team. Contact us today to learn more about how we can help you achieve your business goals and maximize your returns on SA properties.

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Established in 2019, Star Sterling is a family-run business based in the UK. As a cutting-edge investment advisory firm, we aim to deliver top-of-the-line investment services to all our valued clients. Leveraging a dynamic combination of finance and real estate expertise, we specialize in B2SA, R2SA, and BTL property investments.
Our professionals work tirelessly to identify the best investment solutions for estate agents, landlords, and investors and cultivate long-term partnerships for future success. We partner with businesses to find suitable properties to provide premium accommodation on a short-term basis to business travelers and contractors. By creating customized strategies for our clients, our services extend beyond the traditional confines of real estate

Our Typical Investors are

✓ People with a minimum of £7,500 to invest into Rent To Serviced Accommodation and £50,000 into Below Market Value property deals
✓ Looking to build high cash-flowing Rent To Serviced Accommodation portfolio (either passively or self-managed)
✓ Looking to buy Below Market Value residential properties with 8% to 10% annual return on capital
✓ Looking to achieve financial freedom through property investment in the UK
✓ Looking for safe and secure investment opportunities with low risk
✓ Looking to build a legacy for their family’s future

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